An Internet user sent us the testimony available below after noticing charges (purchases by bank card) under the heading 39.90 careyoursmile.
Scam or legitimate expense?
He answered the following two questions then detailed his problem for us to help other Internet users in the same situation as him:
Have you noticed the direct debit once or several times (single purchase or regular debits)? : Unique
Does this collection follow an online purchase or a subscription on a website? : Yes
I have seen several withdrawals from my account, please tell me what to do? It is not normal that this site takes 39,90 euros from my account several times, and after verification it does not correspond to any of my purchases and in addition it is a recurring payment? It seems that I gave my bank card to someone who uses it for this site careyoursmile.com or that there was like a subscription by mistake. Is a false manipulation possible? Can someone steal my information from another site? I have a lot of questions and no one can really answer them, it is really complicated to know what is happening, I hope that you will be able to help me on your side…
when I started having careyoursmile registered on my bank account I didn't think it would continue sometimes we don't make the connection between the name of a purchase and the name on the statement it's different or like there in English but when I have it a second, a third time and always this amount of more than 39 euros I started to ask myself serious questions about the legitimacy of these payments. I would really like to have your help so that all this hell on the internet stops because I am losing my money and from what I see in the testimonials I am not the only one at the end of my rope with these financial worries that websites create for us... they don't care about our situation and it can't go on I have to stop everything quickly or with your help, even your intervention, I trust you if you are serious in your service to stop these direct debits like the ones I have from care your smile.
If you too notice a 39.90 careyoursmile charge, you can read our advice below and/or leave a comment.
Put an end to internet scams: how to avoid card fraud and control your internet purchases?
💡 The majority of banking establishments today offer “single-use virtual cards”. Although it sounds a bit technical, it's actually a simple and reliable approach to preventing inconveniences when shopping online. Do not hesitate to inquire with your bank. Another piece of advice (probably the most important!), always take the time to consult the legal notices, usually located at the bottom of the site page. These notices provide you with details such as the nationality and contact details of the company behind the site where you are thinking of purchasing, as well as a person to contact (email address or telephone number). To top it all off, consider searching the site name on search engines to read feedback from other users. 💡
I had a payment made with your site which clearly did not come from me, I would like a refund
Hello
I noticed direct debits coming from you even though I don't know who you are. I never took out a subscription with you.
Please stop otherwise I will be forced to file a complaint.
Sincerely
Hello, I would like to be reimbursed and stop the subscription. I have never subscribed with you. I want to be reimbursed quickly.
Hello, I would like to be reimbursed for the careyoursmile direct debit that I don't even know about, let alone subscribe to. And stop it permanently. Thank you
Hello, I would like to stop permanently and be reimbursed quickly. I have never made a contract with you.
Hello, I saw a withdrawal from my account coming from you, however I do not know you and I have never taken out a subscription with you.
I want my money back.
Hello. For several months, you have allowed yourself to take a withdrawal of €39 from my bank account. I have no subscription with you. I ask and demand that you reimburse me as soon as possible. If I do not receive a refund within 90 days, I will be obliged to file a complaint and notify the competent persons in the field of banking fraud.
Attempted debit 39'90, fortunately my bank blocked and refused the withdrawal,
And I received a message from my bank that there was a fraud that was blocked
Hello, I would like to be reimbursed for the careyoursmile collection that I do not know about. And stop it permanently. Thank you
I would like to be reimbursed and stop the withdrawals every month, thank you very much. Kind regards from carmyousmile
Hello, I would like to be reimbursed for the careyoursmile collection that I do not know about. And stop it permanently. Thank you
Great scam for a box at 1 euro we end up with direct debits at 29,90 euros it's expensive the box only crooks it's serious
I too was charged 29.90 then 39.90 by careyoursmile and I don't know where it comes from. The bank offered to block my account so that I no longer have these charges and will try to recover the money. Of course with fees
Hello, I would like to tremble for a series of 39€, you have not taken this from my account.
Hello, I have just realized that my account was debited on May 4th for an initial amount of 15 euros 90 then a 2nd debit of 39 euros 90 from careyoursmile and I never authorized this debit by this organization how can I get reimbursed and stop these debits please answer me cordially
Hello, this is the third time that I have been charged €3. How can I resolve this problem?
I got scammed for €179,90
I received a payment on your site, it did not come from me, I am requesting a refund
I received as many transfers as direct debits. It's strange but I accept. Neither
Hello, I didn't buy anything from you and I have been charged. I am requesting a refund, otherwise I will file a complaint during the day.
Idem
49.90e the last withdrawal
Hello, don't stop there, don't take the money from my account, I don't order anything at all, I feel obliged to file a complaint against you, I am a police officer, that's good, I leave you the free choice to put the money back where you took it from, best regards, Fabien Jarrige
careyoursmile how to cancel withdrawal 29. And 20th
It is not possible for thieves to come to accounts. Ow. I stole 50 € that's very cool. I would like to know if I can have my refund please thank you
I would like to know if you were able to do something for my Gard. Thank you
Careyoursmile is a scam and if you do not stop the withdrawels by contacting your bank they will continue and claim it is a subscription.