Purchase D6-WEB.COM Barcelona card – €39.90: how to cancel it and request a refund?

An Internet user sent us the testimony available below after noticing charges (purchases by bank card) under the name D6-WEB.COM Barcelona for an amount of €39.90 (following an initial “voluntary and consented” purchase of 1 euro according to his message).

Card fraud or legitimate purchase?

He answered the following two questions then detailed his problem for us to help other Internet users in the same situation as him:

Have you noticed this title on your account once or more? : several times. First 1 euro then 39,90 once a month.

Is this expense a result of an online purchase or a subscription on a website? : Yes for online purchases. Subscription, I don't know but in any case I never wanted one.

First purchase for 1 euro and since then I see lines on my account at 39,90 euros.
Label: D6-WEB in Barcelona.
The absurd thing is that I don't even know why I pay every month.
I did some research on the internet and it says: "Have you noticed a charge with the label d6-web.com? It means you have subscribed to an online service." Thanks guys, that's a lot clearer...
Well, let's stop laughing for 2 minutes: how do I cancel? How do I get a refund?

If you also notice a D6-WEB.COM Barcelona charge – €39.90, you can read our advice below and/or leave a comment.

Put an end to internet scams: how to avoid card fraud and control your internet purchases?

💡 The majority of banking establishments today offer “single-use virtual cards”. Although it sounds a bit technical, it's actually a simple and reliable approach to preventing inconveniences when shopping online. Do not hesitate to inquire with your bank. Another piece of advice (probably the most important!), always take the time to consult the legal notices, usually located at the bottom of the site page. These notices provide you with details such as the nationality and contact details of the company behind the site where you are thinking of purchasing, as well as a person to contact (email address or telephone number). To top it all off, consider searching the site name on search engines to read feedback from other users. 💡

Cancel the subscription, stop or even block future direct debits, consider a refund: what to do?

Cancel, terminate or stop the expense that is causing you problems can be done directly online and free. To do this, you must contact the company originating the direct debit.

Be accompanied: if you do not wish to carry out these steps alone and prefer to be assisted by professionals, you can choose to be helped by the tool “ I stop the costs! »: this is a (paying) assistance service for the identification/cancellation of direct debits.

Why do Internet users trust our online purchase termination/cancellation service?

Thousands of satisfied and well-supported customers

  • Our service is simple and quick to stop direct debits
  • You benefit from a “100% effective or your money back” guarantee.
  • Our team is made up of trained professionals who will support you and answer all your questions

Your comments: share your testimonies and experiences, to help and/or be helped!

 

Take advantage of this space to chat with other Internet users who are experiencing the same problem as you: what happened to you? Did you find a solution ? Do you have a question to ask or need specific information? Do you have an opinion on this article or on the comments already posted below? 

We invite you to remain courteous and do not give personal information in your comments (do not mention your personal details or card numbers for example).

9 Comments
  1. Cathy Giner

    Two transfers of 49,90 and 109,70 I request reimbursement

    Response,
    • Karine Lenoir

      Hello, I have direct debits of 39.90
      Then €49.90
      I would like to get a refund and stop this scam. But you have to pay too 😡😡😡😡

      Response,
      • Gloria Santos

        Yes, it's unacceptable, they scammed me for months too!

        Response,
    • SEON CATHERINE

      Two direct debits of €109 and €70 on July 1.
      I have not made any purchases on this site.
      How can I get a refund?

      Response,
    • Joëlle Bathias-Cassé

      Hello ….
      I just had the case…. debited on 12.07 for €19.90 and on 17.07 for €90.80….
      I immediately informed my bank about it….
      Opposition on my CB and a new card coming in the next few days!
      On the other hand, in 11.2023. A debit of €49.80 from FasBTA??? …. my bank, at that time, advised me to subscribe to legal aid for €7.30/month …. which I did …. but. These €49.80 being prior to my subscription to legal aid, will not be reimbursed! ….
      But for the 2 amounts of 19.90 and 90.80, my bank is sending me documents to finish filling out and send by registered letter to the legal aid department of my bank which will reimburse them, in principle, quickly! ….
      There you go, if it can help you!
      Good luck ….
      Joelle
      PS ….. In 11.2023, I had made the “purchase” of a Temu offer for 1.95€ … which was debited from me then credited to debit me 49.80€ ….
      This time, I didn't take advantage of any offer at a lower price... I don't know what it could be?????...
      From the fool's trap...
      It's like all the messages that tell us...: you have a package but please confirm... this and that! To which I don't respond... I'm sick of these scams... we almost seem like idiots!

      Response,
    • SUEZ Nadia

      Hello
      I see a payment of €109,70 and €1 undue. I request reimbursement. Thank you

      Response,
  2. El madany zakaria

    A transfer of 109,70 euros I request reimbursement

    Response,
  3. Christelle Le Bras

    The same thing happened to me

    Response,
  4. Britay Monique

    Collection of €49 per
    9 August
    I request a refund
    It's a scam

    Response,

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