IUGU* ZTIPAYMENTS and IUGU*ZOUTI card purchases: what is it? How to cancel and get refunded?

An Internet user sent us the testimony available below after noticing charges (purchases by bank card) under the labels IUGU* ZTIPAYMENTS and IUGU*ZOUTI.

Scam or legitimate expense?

He answered the following two questions then detailed his problem for us to help other Internet users in the same situation as him:

Have you noticed the direct debit once or several times (single purchase or regular debits)? : I don't know

Does this collection follow an online purchase or a subscription on a website? : Yes

I am contacting you regarding withdrawals made from my bank card on 09/05 and 13/05. The transactions are detailed as follows:
– IUGU*ZOUTI 332,02 BRL (60,32 EUR)
– IUGU* ZTIPAYMENTS 272,92 BRL (50,17 EUR)
– IUGU*ZTIPAYMENTS 81,49 BRL (14,98 EUR)
I did not authorize these transactions and I ask that you please investigate these charges and reimburse me for the amounts involved.
I thank you for your diligence and remain at your disposal for any further information.

If you also notice an IUGU* ZTIPAYMENTS and IUGU*ZOUTI charge, you can read our advice below and/or leave a comment.

Put an end to internet scams: how to avoid card fraud and control your internet purchases?

💡 Most banks now offer “single-use virtual cards.” While this may sound technical, it’s actually a simple and effective way to secure your online purchases. Check with your bank to find out more. Another crucial tip: take the time to read the legal notices, which are usually located at the bottom of website pages. These notices provide essential information about the company, such as its nationality and contact details, as well as a contact (email address or phone number). Finally, before making a purchase, search the name of the site on the Internet to see what other users think. 💡

Cancel the subscription, stop or even block future direct debits, consider a refund: what to do?

Cancel, terminate or stop the expense that is causing you problems can be done directly online and free. To do this, you must contact the company originating the direct debit.

Be accompanied: if you do not wish to carry out these steps alone and prefer to be assisted by professionals, you can choose to be helped by the tool “ I stop the costs! »: this is a (paying) assistance service for the identification/cancellation of direct debits.

Why do Internet users trust our online purchase termination/cancellation service?

Thousands of satisfied and well-supported customers

Our service is simple and quick to stop direct debits
You benefit from a “100% effective or your money back” guarantee.
Our team is made up of trained professionals who will support you and answer all your questions

I cancel!

Your comments: share your testimonies and experiences, to help and/or be helped!

Take advantage of this space to chat with other Internet users who are experiencing the same problem as you: what happened to you? Did you find a solution ? Do you have a question to ask or need specific information? Do you have an opinion on this article or on the comments already posted below?

We invite you to remain courteous and do not give personal information in your comments (do not mention your personal details or card numbers for example).

16 Comments

Antonio on June 5, 2024 at 3:53 pm

This is the price of 44 euros, but it's about XNUMX euros, but it ends up selling a shoe bag with a Sylas market. Ora denuncio il fatto alla postal polizia d'Italia, ladri, ladri, bastardi derubare un povero pensionato!Datemi più dettagli per favore che ho voglia di rompergli il culo.
Response,
- Khaled Ramdani on August 16, 2024 at 2:02 pm
  
  I bought kidney perfume received ok I will get a refund ok thank you
  Response,
  - DOS SANTOS on January 21, 2025 at 4:31 pm
    
    Hello,
    
    How did you get your money back? I have the same problem.
    
    Thanks for your feedback.
    Response,
Manuel Carvalho Matias on June 5, 2024 at 5:01 pm

Please pay the number of items purchased at marbelle.com at no value 40,38 euros no later than 27/05/2024, item 2239 IUGUZOUT IBRL TC0.1804128 in favor of IUGU*ZOUTI S. PAULO. Queria devolução de la pagamento, por no recebimento de mercadoria
Response,
- Khaled Ramdani on August 17, 2024 at 2:56 pm
  
  Its when you pay back
  Response,
Roman Bassy on July 10, 2024 at 9:21 am

AT IUG
zoutiKAPEVEN ON 02/07/2024
Response,
- Lopez Christian on September 24, 2024 at 1:34 pm
  
  Three withdrawals, 2 of €25 and 1 of €15 from my bank card by this Brazilian site, no order placed.
  Response,
Roman Bassy on July 10, 2024 at 9:21 am

70 euros x2
Response,
Poop on July 24, 2024 at 4:43 am

You are all scammers of my 2
Response,
Morgan on August 9, 2024 at 7:39 am

Hello
I made a purchase of clothes for an amount of 58 euros. The amount has been taken since July 1st and until now I have not received anything. It is a scam. Be careful if you have polo shirts from cheap brands, do not buy online, this is a foreign site. I consulted my bank, they can't do anything. They are scammers.
Response,
Khaled Ramdani on August 17, 2024 at 2:58 pm

He didn't buy a scam
Response,
CUNCI on September 6, 2024 at 12:49 pm

I WAS CHARGED TWO AMOUNTS FOR THE PURCHASES OF 2 EUROS AND 64,64 EUROS
I never received these orders !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

can you refund me or send them to me ?????????????????????????????????

THANK YOU FOR YOUR ANSWERS

Leonie
Response,
- CUNCI on September 11, 2024 at 11:14 am
  
  are you going to make fun of me for long??????????????????????????
  REFUND ME THE 2 AMOUNTS PAID !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
  
  one of 64,64 euros
  ONE OF 54,41 euros
  
  I AM FILING A COMPLAINT AGAINST YOU FOR SCAM ………………
  DID YOU UNDERSTAND ????????????????????????????????????????????????
  
  GOOD LEARNING HELLO §§§§§§§§§§§§§§§§§§§§§§
  
  Leonie Cunci
  Response,
CUNCI on September 11, 2024 at 11:22 am

REFUND ME THE 2 AMOUNT WITHDRAWN

I HAVE NOT RECEIVED ANY ORDER HOWEVER YOU HAVE REMOVED THESE 2 SUMS 64,64 AND 54.49

REFUND ME QUICKLY

OK????????????????????????????????????

I AM WAITING FOR YOUR ANSWER

Leonie Cunci

CCP 209 74 K
Response,
Xavier MIASKO on October 8, 2024 at 6:38 pm

REFUND ME 136.37€ YOU BUNCH OF CROOKS!!!
Payment on 24/08/2024, no delivery
Response,
Vandermesch on December 10, 2024 at 12:23 pm

Hello, will I receive my package before Christmas because it is a gift, thank you
Response,