An Internet user sent us a message because he noticed bank charges under the heading CB Top-reduc.net – €29,90.
Here is the main information of his message:
Have you noticed the direct debit one or more times (single purchase or regular debits)? : Recurrent
Does this collection follow an online purchase or a subscription on a website? : Yes
Hello
This is done following an online purchase at Cdiscount. Thank you
If you also notice a Top-reduc.net CB charge – €29,90, you can read our advice below and/or leave a comment.
Hello, exactly the same problem as the person above. I will see how to cancel without paying
Same same situation on June 8, 2023 I charged you €29,90. I request a refund thank you
I have just been charged 29.90 euros and I don't know what to do to stop the charges.
call this number to unsubscribe
Now I take 2 times a month 29.90 grrrrrrr
I have just been charged 29.90 euros and I don't know what to do to stop the charges.
I will also be charged €29.90, I don't know why
HELLO, AT THE BEGINNING OF THIS MONTH, I HAVE JUST BEEN TAKEN ANOTHER 29,90 EUROS OF HPY TOP REDUC FOLLOWING PURCHASES AT C DISCOUNT. ABUSIVE SUBSCRIPTION NOT REQUESTED BY ME. I CALLED THEM TODAY AND ACTION TAKEN WITH CDISCOUND ON MY PART.
THESE ARE RECURRING DEDUCTIONS THAT HAVE BEEN CONTINUING SINCE 27/03/2023 OF 29,90 WHICH REPRESENTS A CERTAIN AMOUNT I WOULD LIKE TO KNOW HOW TO GET REIMBURSED
OF THIS AND THAT THESE DEDUCTIONS CEASE
PLEASE CONTACT ME AT THE EMAIL ADDRESS / bernard-claudine@wanadoo.fr
Hello, I am asking to cancel because I will not pay the 29
This site has already charged me €449.5 from September 2023 to October 2024. I have reported the fraud to my bank and am starting the process for reimbursement.
29€ refund thank you
Likewise and for no reason, I had a direct debit of 29,90 this month of August.
What is this charge for, why and how to stop this scam?
thanks for the help
I was also charged €29,90 so I am requesting a refund.
Same same situation on June 8, 2023 I charged you €29,90. I request a refund because I did not give authorization to withdraw anything from my bank account please refund
Good evening, I'm sorry, I entered the link by mistake without realizing that you recovered my money from my bank
Likewise and for no reason, I had a direct debit of 29,90 this month of August.
What is this charge for, why and how to stop this scam?
thanks for the help
Abusive collection. I don't know which business is behind this scam. This is ongoing until September 2023.
same problem I got scammed 29.90 WITHDRAWAL it's a discount do something
I tried but in vain no response or site not found
boycott this discount for life
I will try something else to unsubscribe and get a refund.
I have the same problem, it's a scam to buy a scooter for €1, in fact the €29 is a subscription that is taken out every day to stop it's the Eure phone number
Hello,
were you able to cancel? did you find the address or phone number?
Thank you
I have the same problem please help me I am not working
Same, how did you manage to stop that?
Hello, I too am in this case for topreduc.net and convertdocu.com.
But I can't find an address or phone number to cancel.
topreduc.net I request a refund of 29,90 please
Bonjour.
Do you provide the same cancellation service for this scam (top-reduc.net AND London) for Belgium?
Thank you for your advice
me too those months informed the bank that will recover this sum it is fraud in case of abuse internet
I stop the 29€ fees
I have the same problem it started at 1 euro then 29.90 euros and again 19.90 euros
I have the same problem how to stop the 29,90 euros withdrawal for free.
Hello,
I had the same thing as most of you with top reduc It was for a JBL speaker at €1, they charged me and then 2 days later they charged me €29,90.
As soon as I noticed it I immediately blocked my bank card so that they could no longer take any refunds, unfortunately there is nothing to do because it is fraud and fraud does not refund, that is why people cannot contact them or get an answer, next time I will not be fooled with purchases for €1 and regarding other sites on the internet I advise you to do as I did to check if the site you wanted to buy is reliable.
Good luck to all
Hello again,
I managed to contact them on their website number which is: ********** (top discount) I had a gentleman to whom I explained what had happened, it's a subscription of 29,90 per month because apparently when you pay 1€ to buy a speaker, you accept their monthly subscription, something that obviously they keep from telling us.
Finally they told me that they had stopped my subscription and that they would reimburse me. It would take 3 days. I'm waiting to see if they reimbursed me.
Hello,
Would it be possible to have the number to contact me. Because I am in the same situation as all these people. Thank you
Hello, I have the same problem. Can you refund my sum of 29.90 euros please?
Hello everyone
I called top reduc and they reimbursed me my 29,90 as he had told me on the phone.
Call them on their site to get a refund. It worked for me.
⁹Hello Gauvin, what number did you dial, thank you
Hello please what number is it?
Did you call??please
On the internet, and you will easily find how to unsubscribe.
I also got scammed for 1 euro participation to win an iPhone. So unsubscribed.
Hello, I have just been charged €29.90.
Please I need to be reimbursed it's the money
From a friend I put on my account please I need a refund. Thank you
Good evening, I didn't understand anything, I went into my bank account and I found €29,90 in your name, but can I see what this scam is?
Good evening, I want to refund my €29,90 please. Thank you
Hello,
By monitoring my accounts I notice a withdrawal of €1 on 1/11/2023 and another of €29.90 on 04/11/2023.
their phone number is 01 76 46 09 89,
strangely enough they have our names, addresses and so on. and by shouting a bit loudly strangely they refunded without any problem.
I will verify that this is true in the next few days.
I will report it to my bank anyway.
she told me on the phone that i had ordered a dell computer. but none of that.
I have questions.
do the same thing,
good luck
Thieves at €29.99 (By top-reduc-net) Attention !!!!!!!!!!!!!!!
Hello,
Like VALERY above, I noticed that the planned €1 withdrawal was accompanied by another of €29.90 by TOP-REDUC. I then immediately informed them of my disagreement with this payment, which did not prevent them from withdrawing another €29.90 the following month. I then reported this anomaly to my bank before calling them. I came across a very nice lady with a beautiful unidentified accent who calmly announced to me that the payment of €1 was automatically accompanied by a subscription to TOP-REDUC (in very small letters). It is really very well done and I who thought I was very careful each time, I was taken in beautifully. She then assured me that the 2 withdrawals of €29.90 would be removed in about 10 days depending on the bank.
So I'm waiting to see the result knowing that, as a precaution, I still preferred to call my bank.
So avoid it as much as possible.
Good luck
Canceled
Hello, have you found a solution to cancel Topreduc because it is no longer possible.
Hello does anyone have an email address or number?
😡😡😡
I would like to stop having direct debits of 29,90 euros every month knowing that I have never subscribed to you, thank you
Hello, I request that the €29 debit no longer be debited from my account. Please give me an answer.
I encountered the same problem when ordering from Cdiscount. In the confirmation email for my Cdiscount order, I was offered a scooter for €1. Since the amount of my order was €1000, I thought it was a good commercial gesture… I had been a little skeptical when I was redirected to another web page. I did indeed have a €1 charge and a few days later… €29,90 from HPY*TOP-REDU.N
I went back to my Cdiscount email and clicked on the same link again to read the small print at the bottom of the page more carefully. It is clear that we have just fallen into a scam with a monthly charge of €29,90 or a quarterly charge of €75.