An Internet user sent us a message because he noticed bank charges under the heading AUTO-PORTAIL.CO – €29,99.
Here is the main information of his message:
Have you noticed the direct debit once or several times (single purchase or regular debits)? : Unique
Does this collection follow an online purchase or a subscription on a website? : No
Given this charge on my account. My card is immediately blocked at the bank to prevent any further transactions.
I request immediate reimbursement of this amount.
Thank you
If you too notice an AUTO-PORTAIL.CO direct debit – €29,99, you can read our advice below and/or leave a comment.
Good evening, I ordered a Crit'Air sticker via Auto Portail. Since then, a debit of €29 has been made every month. I don't know how to get this money back. I asked the bank to reject this charge. I'm waiting for what's next.
I need you to help me get my money back, especially since I'm unemployed, I don't have €30 to throw around every month.
Thank you,
Lydie
I had the problem when requesting a certificate of non-pledge. 0.99e to obtain it then 29.99e for supposedly a valid commercial transaction made from my smartphone. The bank refused to reimburse me.
Unfortunately I made a new request for a non-pledge certificate and I have the problem again. I don't see how to cancel except to request a new bank card. It's crazy.
They are thieves…..shameful
I have a problem requesting a certificate of non-pledge 0.99€ on request and surprise when looking at my statement 29.99€ additional. I sent an email for explanations. I am told this is normal when ordering. I requested termination but the direct debits continue.
It is shameful
me same 39 on February 90st
how to stop this?? thanks
Same problem when I purchased a Crit-air sticker and since 4 self-portal HPY samples in 2 days (2×0.99€, 1.17€ and 29.99€). So, unsubscribe from auto-portal. I'm not sure I'll be reimbursed, let alone have my sticker.
I'm in the same situation as you.
29.99 euros 2 times
No way to unsubscribe
Or pay 25 euros.
What have you done
Goods.
I had the same problem as you, I called my bank to cut my credit card and suddenly they sent me another credit card, they will do everything to claim my €29 back, they are thieves, I got scammed once but not twice, block your credit card
Hello me too 29.99.
I'm in the same situation as you?
What to do?
Thank you
Block your credit card, that's what I did.
Request for certificate of non-pledge 0.99e and then a few days later, withdrawal of 29.99e!!! I quickly canceled my bank card. I know for a fact that I will never get a refund. Under no circumstances did I subscribe to this thief site!!!!!! Be very careful. Scam site!!!! Run for your life
Hello,
I had the same problem paying €0,99 for the non-pledge certificate, and a few days later I was charged €29,99
I stopped my bank card and the bank opened a file with my non-destroyed bank card so that I could get a refund, result: it worked!
I was defrauded by autoportail.ci of €29.99.
I objected to my credit card, and will be reimbursed by my bank.
I live in Belgium and I ordered a Crit'Air sticker using my credit card to travel to France. I had to pay €0.99. A new withdrawal of €29.99 took place two days later. A month goes by and again a withdrawal of €29.99. I see that the French site is not secure and reading the other comments, I am not reassured! How is it possible that in order to respect the legality we find ourselves confronted with a scam???
I was charged €0,99 on May 21 because I made a request for non-pledge of my vehicle because I want to sell it, on this page it was noted that the certificate costs €0,99 so until then, everything is ok, but on May 24, a second withdrawal was made in the amount of €29,99 and it was not notified on this page, we are really taking the piss…. I blocked this “debtor” on my card management console…
Hello, how did you manage to block this debtor on your bank account. I am in your situation and unfortunately retired so I don't have much income.
Alain: like everyone here, the Crit Air sticker scam is possible thanks to Google which places a bad site in pole position.
You'd think you could touch a royal tee!!!
You must make a request to cancel the bank card to your bank, and they will set up a refund file at the same time.
The correct site is on gouv.fr.
I have also just realised that since requesting the certificate of non-pledge last month, I have been charged twice on this site.
How can our banks accept these direct debits when they are scammers?
Hello,
Same observation and abusive withdrawals of 29,99 euros!!!!
I read your comments and went to the site where I bought my Crit Air sticker.
There I can unsubscribe: which I did.
I then receive an email telling me that my unsubscribe request has been taken into account and that I will no longer be charged.
I take note and wait to see….
Well, that will have taught me a lesson!!!!!
So they took €39 from me!!! There is no indication that you are checking for a subscription, I just bought a sticker and I find myself relieved of almost €90.
It makes you angry…